Terms of Use
1. General Provisions
- These Terms of Use govern the use of the website https://escortmsk.ru/en/
and its subdomains, as well as the services provided on the Site. - By using the Site and the services provided through it, you agree to these Terms. If you do not agree with any of the terms, please do not use the Site.
2. Use of the Site and Services
- Access to certain features and services of the Site may require the provision of contact information.
You agree to provide accurate, complete, and up-to-date information. - You agree to use the Site and its services only for purposes that do not violate the rights of third parties
and do not contradict applicable law. - The following actions are prohibited:
- Using the Site to post or transmit unlawful, inappropriate, offensive, or illegal content.
- Compromising the security of the Site or attempting to gain unauthorized access to its systems.
3. Rights and Obligations of the Parties
- The Company reserves the right to change, suspend, or terminate the operation of the Site or its parts at any time without prior notice.
- The Company is not responsible for any losses resulting from changes, suspensions, or terminations of the Site’s operation.
- You agree to comply with all applicable laws and regulations related to the use of the Site and its services.
4. Payments and Refunds
4.1. Payment for Services
All services provided through the Site require prepayment or full payment, which guarantees the booking of the service for the selected date. Payment can be made using the following methods:
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Bank cards (Visa, MasterCard, and others);
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Electronic wallets (Yandex.Money, WebMoney, and others);
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Other available methods agreed upon with the company at the time of service booking.
Payment confirms the client’s agreement with the terms of service provision stated on the website.
After receiving the payment, the client receives an electronic confirmation of the booking.
4.2. Refund Policy
Refunds are only possible if the service is canceled within a specific period. The exact period depends on the type of service:
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Refunds are possible only if the cancellation occurs no later than 24 hours before the service is provided.
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If the client cancels the booking less than 24 hours before the service is provided, no refund is issued.
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If the service was not provided fully or partially due to the company’s fault, the client is entitled to a full refund.
4.3. Refund Exceptions
According to Article 32 of the Federal Law “On Consumer Rights Protection,” refunds are not possible
if the service has been fully or partially provided and the client has not raised any claims before the service was rendered.
Additionally, no refund is issued if the client refuses the service for personal reasons, provided the service was delivered as ordered.
4.4. Refund Process
If the client is eligible for a refund, they must submit a refund request via email or through the feedback form on the website.
The refund will be processed to the same account or card used for payment within 10 business days.
4.5. Payment Security
All financial transactions are processed through secure communication channels. The company strictly adheres
to the requirements of the Federal Law No. 152 “On Personal Data” and other regulatory acts related to data protection.
All personal data and payment information of clients are processed in compliance with security standards.
4.6. Company Responsibilities
The company undertakes to comply with all legal requirements regarding refunds and consumer rights protection.
In case of disputes, the company is willing to review customer complaints and issue refunds if its actions do not comply with contractual terms.
5. Confidentiality
- The Privacy Policy regarding the processing of personal data is available on the Site’s Privacy Policy page.
- Your data is used in accordance with the stated Privacy Policy.
6. Intellectual Property
- All information posted on the Site, including text, images, logos, and other materials, is the intellectual property of the Company and is protected by law.
- It is prohibited to use, copy, or distribute any materials from the Site without the Company’s prior written consent.
7. Liability
- The Company is not responsible for any damages resulting from the use or inability to use the Site,
including, but not limited to, direct, indirect, or incidental losses. - You agree to indemnify the Company for all damages incurred due to your violation of these Terms.
8. Changes to the Terms
- The Company has the right to modify these Terms at any time without prior notice.
- Changes take effect immediately upon publication on the Site. It is recommended to check the Terms periodically for updates.
9. Final Provisions
- In the event of disputes or disagreements related to the use of the Site, the parties will seek to resolve them through negotiations.
- If any provision of these Terms is found to be invalid or unenforceable, this does not affect the validity of the remaining provisions.
- These Terms are governed by the laws of the country where the Company is registered.
- Contact information: [email protected].